Here is a master plan for leaders who want to know the dynamic, proven techniques any business leader—from the fruit stand owner to the Fortune 500 chairman—must use to build a successful entrepreneurial enterprise. At the heart of this program is a fundamental belief in the continuous work necessary to improve all activities—a constant quest to improve the conduct of business, from mission statements to the simplest of action plans. Each principle, or “bite,” is a business fundamental that every business leader needs to understand and is a proven leadership principle of successful people. Each bite moves the reader one step ahead and combines with other principles that work together to create a building block toward total leadership. Each bite represents a stepping stone toward a sound business practice that, if applied with patience, discipline, consistency, and ethics, will result in success.
Authors
- Control Number Identifier
- CaOOCEL
- Dewey Decimal Classification Number
- 658.4
- General Note
- Issued as part of the desLibris books collection
- ISBN
- 9781459307315 1550225189
- LCCN
- HD57.7
- LCCN Item number
- C54 2002eb
- Modifying agency
- CaBNVSL
- Original cataloging agency
- CaOONL
- Physical Description | Extent
- 1 electronic text (xxiv, 254 p.)
- Published in
- Canada
- Publisher or Distributor Number
- CaOOCEL
- Rights
- Access restricted to authorized users and institutions
- System Control Number
- (CaBNVSL)slc00204774 (OCoLC)302365159 (CaOOCEL)407771
- System Details Note
- Mode of access: World Wide Web
- Title proper/short title
- Fifty steps to business success
- Transcribing agency
- CaOONL
Table of Contents
- Contents 8
- Figures Legend 12
- Preface 18
- Acknowledgments 20
- Why This Book? 22
- How to Use This Book 24
- I: You — The Leader 26
- Bite 1: Develop a Clear Vision 29
- Bite 2: Know Your Leadership Style 31
- Bite 3: Know Your Risk Tolerance 36
- Bite 4: Choose a Soul Mate 40
- Bite 5: Break Major Objectives into Smaller Goals 45
- II: Leadership Triage 52
- Bite 6: Conduct an Annual Planning Process 53
- Bite 7: Define Your Corporate Mission 55
- Bite 8: Commit Only to Attainable and Measurable Goals 59
- Bite 9: Commit Only to Specific Actions with Responsibilities and Completion Dates Assigned 65
- III: Leading Core Competence 78
- Bite 10: Identify Competence for Goal Achievement 79
- Bite 11: Complete Annual Performance Evaluations 84
- Bite 12: Ensure Corporate and Employee Goals Are Congruent 89
- Bite 13: Reward Employees for Goals Achieved 92
- Bite 14: Encourage Rehabilitation of Poor Performers 95
- Bite 15: Examine Competence after Significant Business Changes 99
- Bite 16: Appoint a Leader for Core Competence 102
- IV: Secrets to Revenue Growth 104
- Bite 17: Know Your Major Competitors 105
- Bite 18: Study Purchasing Habits of Target Markets 111
- Bite 19: Beware of Lust for Unproven Markets 114
- Bite 20: Allocate Resources Only to Opportunities with Potential for Optimum Goal Achievement 118
- Bite 21: Implement Account Plans 126
- V: Product Intuition Is Worth a Thousand Hours 132
- Bite 22: Continuously Assess Customer Satisfaction 134
- Bite 23: Appoint a Leader for Customer Satisfaction 138
- Bite 24: Analyze Competitor Advantages 140
- Bite 25: Eliminate Company-Created Barriers to Market 144
- Bite 26: Establish Customer Service Teams 148
- Bite 27: Empower Customer Service Teams to Drive Customer Satisfaction 151
- VI: Secrets to Expense Reduction 154
- Bite 28: Prepare Financial Forecasts Annually 157
- Bite 29: Compare Actual Performance to Forecasts on a Monthly Basis 159
- Bite 30: Identify Corrective Actions 166
- Bite 31: Stretch Your Revenue Goals 171
- Bite 32: Demand Price Reductions from Vendors 172
- Bite 33: Identify Expenditures to Eliminate 173
- Bite 34: Reduce Operational Breakeven 174
- VII: Barriers to Profitable Growth 176
- Bite 35: Ensure Action Plans Are Compatible 177
- Bite 36: Eliminate Products with Poor Profit Contributions 185
- VIII: Change: Evolution or Revolution? 194
- Bite 37: Analyze Your Readiness for Change 196
- Bite 38: Ensure Each Initiative Has an Agent 200
- Bite 39: Appoint a Leader of Change 204
- Bite 40: Prepare Resource Plans to Implement Change 207
- Bite 41: Ensure Subjects of Change Contribute to Implementation 211
- IX: Process Improvement: Stimulate or Stagnate 216
- Bite 42: Eliminate Major Differences Between Company and Customer Values 218
- Bite 43: Develop Competitive Strategies to Satisfy Customer Values 221
- Bite 44: Identify Business Processes to Be Improved 224
- Bite 45: Appoint a Leader of Business Improvement 232
- X: Check Your Leadership Powertrain 236
- Bite 46: Prepare Congruent Leadership Plans 238
- Bite 47: Evaluate Leadership Through the Eyes of Followers 247
- XI: The Oxen Are Slow, but the Earth Is Patient 256
- Bite 48: Develop a Leadership Culture 256
- Bite 49: Adopt a Code of Ethics 267
- Bite 50: Lead with Spirit 273
- Appendix: Manageable Bites Cases 276
