The primary purpose of this evaluation was to examine program relevance, program management and delivery, and to conduct an assessment of the impact the LINC program. [...] Several surveys were administered to key program stakeholders and participants: all LINC SPOs, a random sample of LINC instructors, a random sample of LINC learners, a random selection of newcomers who did not take LINC and a random sample of former LINC learners. [...] Program Design LINC training is high quality and CIC agrees with this finding CIC will continue to refine its approach to ensure the high Integration Ongoing designed to meet the needs of and is committed to quality of instruction. [...] Evaluation objectives The primary purpose of this evaluation was to examine program relevance, program management and delivery, and to conduct an assessment of the impact the LINC program. [...] It assesses the extent to which LINC participants improved their language abilities and acquired knowledge of Canada and of Canadian civics, and examined the tools and methods used to deliver language instruction, as well as LINC promotional and outreach strategies, assessment tools, and barriers to program access.