THE FUTURE OF LEGAL SERVICES IN CANADA: TRENDS AND ISSUES For the legal industry in Canada, increased competition, downward pressure on prices for legal services, potential excess capacity, and the possibility of low or no growth in many areas of practice have compelled firms and individual lawyers to re-examine their business structures and operating processes and practices. [...] The purpose of the CBA Legal Futures Initiative (Futures) is threefold: • To provide leadership and a strategic and systematic Canadian response in the face of unrelenting, dynamic and transformative change; • To canvass and reflect a wide range of views both from within and outside the legal profession; • To provide a framework for ideas, approaches, and tools to assist the legal profession in ad [...] THE FUTURE OF LEGAL SERVICES IN CANADA: TRENDS AND ISSUES To obtain as broad a range of viewpoints as possible, the CBA commissioned an original report from Professor Richard Susskind, an internationally recognized expert on the future of the legal profession, on key trends in the legal marketplace. [...] Content – The body of this report contains a synthesis of the main ideas and findings from the commissioned research, augmented by a review of a number of related reports and studies, including a survey of buyers of legal services in Canada.1 Since this is the first of four phases of the Futures Initiative, it is too early to draw conclusions. [...] Structure – To inform the profession about the forces at play that will impact on the practice of law and the provision of legal services, and to assist the Futures Initiative with the consultation phases of the project (Phase II and Phase III), the report begins with a general discussion of change followed by more specific information about the macro and micro changes which are taking place in th