Strategic review of the Canada Post Corporation : Examen stratégique de la Société canadienne des postes : rapport du Comité consultatif au ministre

A list of all of the Panel’s consultations can be found under Appendix C. One indication of the success of the Advisory Panel’s consultation efforts can be seen in the number and in the quality of the submissions received. [...] Over the course of the strategic review, the Advisory Panel became concerned that: 1. Canadians are generally of the opinion that Canada Post is profitable and financially sound, whereas it is apparent to the Advisory Panel that Canada Post’s financial sustainability is uncertain at best; 2. Canada Post’s plants and facilities are in urgent need of upgrading and modernization as a result of inadeq [...] Part III: Summary of the Recommendations The Advisory Panel’s recommendations, which are fully detailed in Part III of this re- port, are clustered around the five major themes: Universal service obligation The USO principles should be set out in a Service Charter – a contract between the Government of Canada and Canada Post, to be monitored by the Board of Directors of Canada Post and implemented [...] The government should proactively support Canada Post’s pursuit of the moderniza- tion plan, with respect to the opportunities provided to improve productivity and to reduce costs occasioned by retirements and other attrition over the period of the modernization plan and beyond. [...] STRATEGIC REVIEW OF THE CANADA POST CORPORATION xv xvi INTRODUCTION The task presented to the Advisory Panel by the Minister and the Government of Canada was to offer analysis, recommendations and advice that would ensure Canada Post’s long-term capacity to achieve and retain financial self-sustainability and maintain uni- versal postal service in an evolving postal world that has been made more c