First, it looks at the Corporation’s mandate and the services it offers, as well as the licences for radio and television services that were renewed by the Canadian Radio-television and Telecommunications Commission (CRTC) in May 2013. [...] But it does so with a concern for quality that distinguishes it from commercial broadcasting.1 The principles of accessibility, variety and distinctiveness are found in CBC/Radio- Canada’s legislative mandate, outlined in sections 3(1)(l) and 3(1)(m) of the Broadcasting Act: (l) the Canadian Broadcasting Corporation, as the national public broadcaster, should provide radio and television services [...] This authorization is for a period of three years.10 The CRTC also asked to review the nomination criteria and the grounds for termination of an ombudsman’s contract in order to ensure the ombudsman’s independence.11 3 GOVERNANCE Governance refers to the organizational structure and practices that an organization puts in place to monitor its management to ensure that it can fulfill its mandate eff [...] The Board “is responsible for the management of the businesses, activities and other affairs of the Corporation.” 12 It consists of 12 directors, including the chairperson and the president and CEO of the Corporation. [...] The OAG concluded that there were “no significant deficiencies in the Canadian Broadcasting Corporation’s systems and practices.” 14 It also made a number of more specific comments on the operation of the Corporation: LIBRARY OF PARLIAMENT 4 PUBLICATION NO.