The first section gives an overall description of the phenomenon of unmet needs: its scope, the profile of individuals reporting having unmet needs, the nature of health problems for which unmet needs are reported, and the outcome for persons who are not obtaining services. [...] The survey is part of a. larger study whose aim is to better understand the The number of people reporting unmet needs has organization models of primary care services and increased over the last ten years. [...] The cost of health system 5 countries, Great Britain: 10% months change: Public discontent in 5 nations 1998 New-Zealand: 12% United States: 14% A survey of the literature on unmet health care needs consistent with the trend towards a rise in reported indicates that the proportion of unmet needs in our unmet needs over the last few years. [...] To assess the nature of the problems for these unmet needs, it is important to focus on people who wanted Figure 1: Nature of the problem behind an unmet need, Montréal and Montérégie, 2005. [...] We can therefore assume that it is not the reported unmet needs, by number of effects of a disease itself but the fact of being closely hospitalizations and use of emergency in followed by a health professional that reduces the the past two years probability of these people reporting unmet needs.