In this paper Canadian policing author and consultant Paul McKenna provides readers with a research- based overview of tiered policing, first by providing definitional clarity, then the rational and logic of tiered policing, descriptions of various policing types and tiers, a detailed review of a new type of police: police community support officers, some promising Canadian tiered policing example [...] Transferring some of the would deploy a broader mix of different approximately 85% of standard policing “types” or tiers of police personnel to functions and activities currently delivered by perform a mix of police functions and sworn police officers to a more cost-effective activities at a lower cost, making public policing more fiscally sustainable. [...] While tiered policing models deploy a more Another benefit of the tiered policing model is diverse mix of policing personnel they are also its potential to broaden of the human resource meant to “complement and support” core and skills pool within a given police police functions and activities. [...] Civilian Police Employees – the tiered model provides the following range and types of police would expand the use of civilian employees personnel to perform a variety policing for specialized technical, administrative and functions and activities. [...] A study of CSOs impact in the city Traffic-related centres of Leeds and Bradford (Crawford et al., Direct traffic; Control traffic 2004) found high level of public satisfaction Photograph Persons away from a police station with the nature of contacts with CSOs and 82% Use of Force greed that the presence of PCSOs made the city Reasonable force to prevent escape of detained centre more “welcoming”.