An evaluation of the Connectivity situation tables in Waterloo region

The WRPS cross-referenced the number of calls for police service linked to an individual who was associated with a situation discussed at the Cambridge Connectivity Table in the 90 days prior to the situation being closed by the Table and in the 90 days following closure of the case. [...] It is believed that the Connectivity model is a more effective use of resources and a more responsive approach to the needs of the clients and the community, leading to improved outcomes for individuals and families. [...] The learnings about key successes and gaps associated with the implementation of the model in Waterloo Region are important for the continued refinement of the model to strengthen its impact locally. [...] To answer these questions and to inform an evaluation strategy moving forward, we conducted a series of focus groups and key informant interviews to engage key stakeholders in the system, including members of the Connectivity Tables and providers responsible for carrying out the action plans of the Tables, and other important local community and system leaders. [...] A thorough description of the framework and the interventions and considerations important at each level of the model is provided in Russell and Taylor (2014).