"The public court process is of vital importance to Canada. It plays a central role in how citizens govern themselves and regulate their rights and relationships in modern democracies. For the system to be effective, it must operate in a way that is just, efficient and proportionate to the needs and resources of the citizens it is designed to serve. Further, the system must be accessible. ... As such, there can be no doubt that access to justice must form a core feature of all justice sector reform discussions. According to the former Chief Justice of Ontario, as cited by the Chief Justice of Canada, 'access to justice is the most important issue facing the legal system.'"--