Email: feedback@cmpa.org cmpa-acpm.ca 2 THE CANADIAN MEDICAL PROTECTIVE ASSOCIATION The role of physician leaders in addressing physician disruptive behaviour in healthcare institutions Disruptive behaviour by health professionals generally refers to a pattern of inappropriate conduct that has the potential to negatively impact the workplace and patient safety. [...] Disruptive with this collective commitment to behaviour is a complex issue and professionalism and the elimination of its intricacies include identifying the disruptive behaviour from the healthcare behaviour and assessing any underlying environment, the CMPA has witnessed individual, organizational, and an increasing number of corresponding medico-legal cases from medical regulatory authority (Co [...] The CMPA’s interest in helping address To help address disruptive physician physician disruptive behaviour stems behaviour, medical organizations are from its mandate to protect the establishing programs to help doctors professional integrity of doctors and change their behaviour, particularly in to promote safer medical practice. [...] With a view to preventing disruptive behaviour from occurring in the first place, the CMPA is prepared to contribute to system-wide efforts to mitigate and eliminate such behaviour, recognizing the negative impact on patient care, the workplace, and the physician’s career. [...] This is in keeping with the prevailing viewpoint that the locus of responsibility for ensuring positive interactions with patients and supporting colleagues is at the local level.7 8 THE CANADIAN MEDICAL PROTECTIVE ASSOCIATION CONSTRUCTIVE Workplace assessment APPROACHES TO BE Developing an understanding of the CONSIDERED contributing causes of disruptive behaviour is required.