Challenges, the new environment for language training in the Federal public service / : Défis, un nouvel environnement pour la formation linguistique dans la fonction publique fédérale

Language training in the federal public service has evolved greatly over time, taking on a new direction in the past 10 years as a result of its decentralization to federal institutions. However, it is still not well documented and there currently exists no clear overall picture of the status of language training. The Office of the Commissioner of Official Languages therefore decided to take stock of the situation by conducting a study. This study seeks to describe the language training system that is currently in place, the practices that are the result of this system, and the challenges that it presents. The study is based on four data sources: documentation, interviews with key players in language training, in-depth interviews with selected federal institutions and a survey sent to all institutions that are part of the federal public service. In total, from February 2012 to April 2013, 39 individuals were consulted through interviews and 70 federal institutions participated in the survey.