Approximately 350 independent volunteer and career fire departments make up the fire/rescue service in British Columbia. While they do not function as an organized entity, as a group they work to protect the lives and property of British Columbians through the provision of fire, rescue and emergency services. This report is proposing some important changes to how those services are governed, delivered and supported, in order to better protect the public and firefighters. While the recommendations focus on community-based departments, they would also assist B.C.'s industrial, First Nations and federal fire forces in improving their response and safety.