We view this as a disconnect between the macro- perception of a location, which is often constructed by city-branding strategies (Rantisi and Leslie 2006), and the reality of lived experience at the scale of the individual. [...] In the following sections we walk through the stages of the model and provide illustrative quotes and analysis. [...] I agreed to come here and work with the orchestra to see what the city and the orchestra were like. [...] For example, I was just in Amsterdam last week and there are a lot of Muslims but it is not working very well in terms of integration…You see these Muslims sitting in the bus and they’re looking down at the floor, they are uncomfortable, it is not a happy mix…So I think Toronto is unique in terms of multiculturalism and it is just really nice, I really like that about the city. [...] Often you play and at the end of the night you get $20 and that is of course for the whole band.