However, •. T. he majority of clients (85%) remained in the community at the time of the follow-up survey, program enhancements throughout the entire six years of follow-up. [...] The proportion in the community for the duration of the full six years of clients accessing emergency services was small – of the study. [...] A service match occurred when the recommended level of care was equivalent to the level of care received and over- serving reflected a recommended level of care that was lower than the actual care received. [...] In 2006, The Phase II component of the study replicated a previ- the elegible sample size was 715 and the number of usable ously completed cross-sectional survey and added a follow-up surveys returned was 610, for a reponse rate of 85%. [...] The recency of the last contact with the recommended level of care that was equivalent to the.