Inquiry into the events affecting ambulance service on April 2, 2009 in Fredericton Junction : Enquéte sur les événements entourant le service d'ambulance offert à Fredericton Junction le 2 avril 2009 : numéro d'incident 091U-99-086

If an ambulance does not arrive on scene in the estimated time frame the ACO is to inquire as to their ETA to the scene and if response is longer than reasonable the ACO will assign the next closest available ambulance resource to the call. [...] Because of the status of Oromocto as a single unit location, it was at that time that we attempted to modify the SSP to place the Coverage that would have come to Junction from Geary, in New Maryland instead, and have coverage come from there; which was approx the same distance as from Oromocto to the Junction. [...] Geographic information provided to a crew – there is no direction to provide geographical coordinates to the crew in regards to the location of the call - only to provide the address and municipality. [...] INFORMATION OBTAINED FROM THE MAYOR FREDERICTON JUNCTION The Mayor stated that he, his council and the residents of the area are in support of the concept of a provincial ambulance service and the model introduced by ANB. [...] He said when the system was being introduced and ANB management came to a meeting in the village, of which 150 individuals attended, the ANB management was clear that the response to the area when the ambulance was not at base in Fredericton Junction would be 22 minutes.