In June 1973, Parliament passed the Parliamentary Resolution on Official Languages in the Public Service (hereafter, the “1973 Resolution”), which reiterated the principles of the 1969 Official Languages Act and confirmed the right of public servants to work in the official language of their choice, subject to certain conditions. [...] The intent of the resolution, which provided for the language designation of public service positions, was to increase the use of the French language at all levels of the public service through an intensified recruitment effort, the provision of French-language training programs and the development of projects designed to enhance bilingualism in the National Capital Region. [...] The D’Avignon Committee did not specifically discuss the impact of its recommendations on the implementation of the Official Languages Policy in the public service, despite a brief submitted by the Office of the Commissioner of Official Languages (OCOL). [...] The Commissioner’s study found that improvements in the human and material conditions related to the possibility of choosing one’s language of work depended on the readiness of managers and employees to improve the situation, and on the creation of an environment that encouraged employees to work in their own language.(10). [...] In the years following the passage of the new Official Languages Act, the government worked to develop regulations specifying how the Act was to be applied with respect to communications and services to the public.