Canadian Council on Health Services Accreditation 1 National Consensus Meeting on Worklife Indicators Executive Summary The Canadian Council on Health Services Accreditation (CCHSA) convened a national meeting on March 25, 2004 to share information and knowledge regarding recent work in the area of work life indicators in Canada. [...] See list of meeting participants in Appendix 2. Based on discussions of presentations made by participants, the following key work life issues/themes were identifi ed and it was suggested that these be addressed by future work life indicators: Scope of authority Span of control Communication Professional practice Leadership effectiveness Workplace health and safety Workload and staffi ng Collabora [...] Canadian Council on Health Services Accreditation 3 National Consensus Meeting on Worklife Indicators National Consensus Meeting on Work Life Indicators The Canadian Council on Health Services Accreditation (CCHSA) convened a national meeting on March 25, 2004 to share information and knowledge regarding recent work in the area of work life indicators in Canada. [...] See list of meeting participants in Appendix 2. Participant Expectations Participants’ expectations of the meeting can be summarized as follows: • Transfer knowledge about work life “good practices” • Learn more about current work life research and initiatives across Canada • Discuss measurement and work life indicators • Agree on next steps and how to best coordinate work life-related. [...] Based on discussions of the presentations, the participants identifi ed the fol- lowing key work life issues/themes, and suggested that these be addressed by future work life indicators: • Scope of authority • Span of control • Communication • Professional practice • Leadership effectiveness • Workplace health and safety • Workload and staffi ng • Collaboration/teamwork • Supervisory support • Org